Thursday, September 25, 2008

Trouble with WiFi?

We've noticed that some people are having trouble with WiFi in the library because their laptop's browser won't accept the network's attempt to redirect it to the wireless login page. Vista users, especially, may be affected by this problem.

If your computer says it is connected to the wireless network "Parkland," but your browser isn't working, try manually directing your browser to the login page.

Type https://authgw1.parkland.edu into your browser's address bar.

If this works for you, bookmark it for next time!

WiFi Troubleshooting List:

  • Network card turned on?
  • Does your wireless manager software show a connection to Parkland? (This might be a native Windows application or third party software. Make sure you understand what software is managing your WiFi connection.)
  • Is your browser open?
  • Is your browser trying to access https://authgw1.parkland.edu?

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